How to Get the Most from Your Counselling Sessions
Counselling works best as a partnership. Here is what actually makes the difference — before your first session, during the hour, and in the week between appointments.
People often arrive at their first counselling session unsure of the rules. Do I just talk? Will I be analysed? What if I cry, or worse, what if I have nothing to say? After many years in practice, I can tell you the clients who get the most out of counselling are rarely the ones with the most dramatic stories or the best vocabulary for their feelings. They are the ones who treat counselling as something they do, not something done to them.
This article is the guidance I wish every new client could read before we meet: how to prepare, what to expect in the room, how to handle the hard moments, and — most importantly — what to do with the other 167 hours of the week.
Before you start: getting the practical foundations right
A little preparation removes friction that otherwise eats into your sessions. If you have a Mental Health Care Plan from your GP, bring the referral — it affects your Medicare rebate. Think about the time of day that suits you: booking a session you will spend watching the clock because of school pickup works against you. And give yourself a buffer after the session where you can. Walking straight out of a heavy conversation into a work meeting is asking a lot of yourself.
It also helps to arrive with a rough sense of what you want — not a polished list, just an honest sentence or two. "I want to stop shouting at my kids." "I want to sleep again." "I don't know what's wrong, but I can't keep going like this." That last one, by the way, is a perfectly good starting point. Naming the fog is the first step out of it.
The first sessions: what is actually happening
Early sessions are about two things: your counsellor understanding your situation, and the two of you finding out whether you can work together. The research on what makes counselling effective is remarkably consistent — the strongest predictor of a good outcome is not the counsellor's technique or theory. It is the quality of the working relationship: whether you feel heard, respected, and safe enough to say true things.
So pay attention to that. After two or three sessions, ask yourself: do I feel listened to? Can I imagine telling this person the things I have not told anyone? If the answer is no, say so — a good counsellor will not be offended, and the conversation about why often turns out to be useful in itself. And if it still is not working, it is genuinely okay to change counsellors. A poor fit is nobody's failure; staying silently in one for months is a cost you do not need to pay.
During the session: honesty beats performance
The single most useful thing you can do in a session is say the true thing rather than the presentable thing. Counselling is one of the few places where you gain nothing by looking good. If you are angry with your counsellor, say it. If last week's session left you unsettled, open with that. If you are minimising — "it wasn't that bad" — try, just once, describing what actually happened without softening it. Those moments are where the work happens.
- Start with what is loudest. You do not need to save the big thing for the "right moment" — the right moment is now.
- Say it even if it sounds silly, petty or shameful out loud. Those three categories contain most of what matters.
- Tell your counsellor what is not working — the pace, the approach, a comment that landed badly. Adjusting course is part of the job.
- Let silence sit. Some of the most important things surface in the pause after you think you have finished talking.
- Ask questions. "Why did you ask me that?" and "What are we actually working towards?" are excellent uses of your time.
Expect it to be uncomfortable sometimes — that is not a sign it is failing
Somewhere in the first months of counselling, most people hit a patch where they feel worse rather than better, or where they suddenly want to cancel, or where they find themselves thinking "this is pointless". This is so common it has a name in the literature, and it usually means one of two things: you are approaching something that matters, or something in the process needs adjusting. Either way, the productive move is the same — bring it into the room rather than acting on it silently.
Cancelling by text on the morning of a session you have been dreading is the most human thing in the world. It is also, very often, the session that would have moved everything forward. If you notice the urge to avoid, try to treat it as information: what would we have talked about today?
Between sessions: where most of the change actually happens
An hour a week or a fortnight is a small slice of your life. The clients who change fastest are the ones who carry the work out of the room. That does not require homework sheets or a journal-writing habit — though if your counsellor suggests something specific, doing it (or coming back and honestly saying why you did not) is gold. It can be as simple as noticing: catching the moment your jaw tightens, noting what set off the spiral on Tuesday, registering that you handled something differently than you would have six months ago.
A practical habit I suggest to many clients: keep a note on your phone. When something happens during the week that you would want to talk about — a fight, a low night, a small win — write one line. Sessions that start from "here is what actually happened this week" reliably go deeper than sessions that start from "not much, really, it was fine".
Measure progress honestly — and expect it to be uneven
Change from counselling is rarely a lightning bolt. It usually looks like this: the bad days get less frequent, then less deep, then shorter. You catch yourself mid-pattern instead of three days later. Someone close to you says "you seem different" before you have noticed it yourself. Keep track of these small shifts, because on a hard week your memory will tell you nothing has changed, and your notes will tell you the truth.
It is also fair — encouraged, in fact — to review the work together every so often. Ask directly: are we making progress? What are we working towards now? Is it time to space sessions out, or to finish? Good counselling is meant to end. My job is to become unnecessary, and clients who ask these questions get there sooner.
If you are considering counselling and have been putting it off — waiting to feel ready, waiting for the crisis to pass, waiting until you can explain it properly — you do not need to arrive sorted. You need to arrive. Everything else, we work out together. If you would like to talk about whether counselling is right for your situation, you are welcome to contact the practice for a confidential conversation.
This article is general educational information and is not a substitute for professional advice about your circumstances. If you are in crisis or need support now, call Lifeline on 13 11 14, or 000 in an emergency.